Shipping & Returns
• Standard Shipping within the continental United States is $6.00.
• We do offer free shipping on orders that are over $100 within the continental United States.
• Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped.
• Miranda's on Main is NOT responsible for:
Delays with USPS shipping
Products that are lost or damaged in the mail. The US Postal Service will be responsible once we ship the packages.
Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.
Return Policy & Process:
When returning an item, please take note of the following as we remain firm on our return policy with all of our customers.
- Shipping will not be refunded on any returned items and return shipping cost is the responsibility of the customer when shipping items back to us.
- We do not need to be notified of any return(s) prior to sending them to us.
- We do not offer refunds. No exceptions. A Gift card will be issued that may then be used to purchase that same item in a different size or a completely different item. The Gift Card never expires.
- Store credit will be given for the purchase price of all eligible returned merchandise (see below and note ALL steps on how a return is eligible).
- Returns must be received in original, unused condition with tags ATTACHED and a copy of or the original packing slip (return form) included & thoroughly completed. If you cannot locate the original invoice, please print and include a copy of the order confirmation emailed to you.Returns received without supporting documentation will be delayed in receiving store credit.
- Returns must be post marked within 5 (five days) days of the date you receive your shipment. No exceptions. Any returns postmarked after 15 days of the date you receive will be rejected, and you will be required to pay a reshipping fee to receive your merchandise back.
- CLEARANCE AND ACCESSORIES SALES ARE FINAL AND ARE NON-RETURNABLE. WE ENFORCE THIS POLICY STRICTLY AND STORE CREDIT WILL NOT BE GIVEN FOR RETURNED ITEMS MARKED AS ACCESSORIES, CLEARANCE OR SALE ITEMS.
- If an item has stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, or any appearance of being worn, it will not be accepted as a return and you will be responsible for the reshipping fee.
- A Gift Card will be issued within 5 business days of us receiving the return.
- ANY ITEMS REJECTED FOR A RETURN WILL REQUIRE A RESHIPPING FEE. IF WE DO NOT RECEIVE THE RESHIPPING FEE IN 7 DAYS, WE WILL DONATE ALL ITEMS TO CHARITY.
Please MAIL returns to:Miranda's on Main
1 Main St.
HOLIDAY RETURN POLICY:
Orders placed on or between Nov 21st and December 24th will be eligible for return until January 15th. Holiday returns must be postmarked no later than January 15th. ALL OTHER RETURN GUIDELINES STILL APPLY.
Thank you again for your business!
All the Best,
Your Miranda's on Main Team